Shipping policy

Shipping Processing Time
All orders are processed within 3–7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates
We offer the following shipping rates for orders within the United Kingdom:
  • Standard Shipping: £3.99 OR Free for orders over £50 — Delivers in, 3–7 BUSINESS DAYS.
International Shipping
We offer international shipping to the following countries: United States, Canada, European Union countries.

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time for international orders is 7–14 BUSINESS DAYS.
Customs, Duties, and Taxes

Pawzzy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.